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Simple pricing. No surprises.

Every plan includes aftercare guides, a compliance dashboard, and app access for your clients. Pick the tier that fits your practice.

Standard

Core tools for small clinics getting started

$49/mo

5 guides included

1 location included

Includes:

  • Guide Management
  • Location Editing
  • Intake Forms
  • Customer & Pet CRM
  • Guide Assignment
  • Announcements
  • Guide Analytics
Get Started

No long-term contracts

Most Popular

Professional

Personalized care for busy clinics with high follow-up needs

$99/mo

10 guides included

1 location included

Everything in Standard plus:

  • Internal Notes
  • Direct Messaging
  • Custom Guides
  • Advanced Analytics
  • Guide History
Get Started

No long-term contracts

Elite

Complete visibility for high-touch practices

$189/mo

20 guides included

1 location included

Everything in Professional plus:

  • Full Task Tracking
  • Health Data
  • Conversations
  • Location Comparison
  • Organization Customers
Get Started

No long-term contracts

Works alongside your existing PIMS. No replacement required. Cancel anytime.

Full feature comparison

Every tier builds on the one before it. Compare the full platform side by side, including the higher-touch communication and visibility tools that unlock as your practice grows.

Feature
Standard
Professional
Most Popular
Elite

Guide Management

Create, refine, and reuse discharge guide templates so your team can send polished, consistent aftercare instructions in seconds instead of rewriting them case by case.

Location Editing

Keep each clinic location accurate with up-to-date contact details, hours, and website information so pet owners always know how to reach your team when they need help.

Intake Forms

New clients and referrals submit their information through a branded intake form before they ever call, so your team can review and respond on its own schedule with everything already on file.

Customer & Pet CRM

Organize pet owners and patient profiles in one veterinary-specific CRM that gives your staff the context they need to deliver faster, more personal follow-up care.

Guide Assignment

Assign the right care guide to the right pet immediately after discharge so clients leave with a clear plan and your team gets better visibility into recovery progress.

Announcements

Send practice-wide announcements for reminders, closures, seasonal campaigns, and education updates without relying on manual call lists or scattered email tools.

Guide Analytics

See which guides are active, completed, or overdue so your team can quickly understand adoption, spot friction, and step in before follow-up issues turn into phone tag.

Internal Notes

Capture private notes about clients and pets so every staff member can walk into the next interaction with better context, fewer surprises, and stronger continuity of care.

Direct Messaging

Send targeted one-to-one messages for follow-up questions, reminders, and recovery check-ins that feel personal to the client and easier for your staff to manage.

Custom Guides

Adapt each guide for a specific patient by adding, removing, or editing tasks so your aftercare reflects real clinical nuance instead of generic templates.

Advanced Analytics

Track completion rates, timing, and guide performance trends to understand where clients engage, where they drop off, and which protocols are producing better outcomes.

Guide History

Review past and completed guide assignments so your team can reference earlier recovery plans, answer follow-up questions faster, and maintain a stronger care record over time.

Full Task Tracking

Monitor individual task completion in real time so your staff can identify missed medications, skipped restrictions, or stalled recovery steps before they become bigger clinical issues.

Health Data

View pet-reported health observations and trends between visits so your practice can spot potential complications earlier and make follow-up decisions with more confidence.

Conversations

Open two-way conversations with clients so they can ask quick questions, share updates, and get reassurance without forcing your team into endless missed-call loops.

Location Comparison

Compare guide performance across locations to uncover best practices, identify weaker workflows, and raise the standard of post-visit care across the entire organization.

Organization Customers

See customers across every location in one view so leadership and support staff can understand the full relationship with each client and operate more strategically.

Frequently asked questions

Does Care Connect replace my PIMS?
No. Care Connect works alongside your existing practice management system. There’s nothing to integrate, replace, or migrate.
How long does onboarding take?
You can be set up and ready to go in less than an hour. With the guided onboarding you can hit the ground running. You can start sending guides to clients on day one or send an invite to all clients to connect with your clinic on Every Wag so they are already in the platform upon discharge.
Is there a long-term contract?
No. All plans are month-to-month. You can cancel anytime — no cancellation fees, no lock-in periods.
What does my team need to do to get started?
Upload your discharge instructions or describe your protocols — our template generator converts them into step-by-step client guides. Then send your first guide at discharge and check the compliance dashboard. That’s it.
Do my clients need to download the app?
No, but we highly recommend it. Clients can access their guides through the web, but the Every Wag app provides a much better experience and additional features that support pet care at home. It is free and available on both iOS and Android app stores.
What value does this offer clients beyond guides?
Even without guides, clients get instant access to your clinic's contact and emergency info, receive clinic-wide announcements, and staff can message directly. They also get access to the Every Wag app, which supports preventative care at home and lets them log pet history for more complete visits.
What kind of support do you offer?
All plans include email support, with calls available if needed.
Can I switch plans later?
Absolutely. You can upgrade or downgrade your plan at any time. Upgrades start immediately, downgrades take effect at the start of your next billing cycle, and you’ll never lose access to your existing guides.
What is a guide?
A guide is a structured, digital aftercare plan for an Every Wag pet type — that can be assigned, customized, and sent to pet owners at discharge. It includes step-by-step tasks, medication reminders, and educational content — all delivered through the Every Wag app.
Do you support multi-location practices?
Yes. Every plan includes at least one location, and you can add additional locations as add-ons. Each location gets its own dashboard and guide management while sharing templates across your organization.
What user roles are available?
Yes. Roles range from full account admin, to manager (maintain guides and send staff announcements), to staff (send guides, view progress, and message clients).
Are additional users free?
Each user gets their own account at no extra charge — no shared logins. Users can be assigned to multiple locations and organizations, each with a different access level.

Start connecting with pet owners today.

No long-term contracts. Set up in under 1 hour.

Get Started

No long-term contracts · Setup in under 1 hour · Works alongside your existing PIMS