Care Connect
The clinic-facing platform for connected aftercare.
Replace discharge handouts and follow-up phone tag with a shared aftercare workflow your team can monitor in real time. Care Connect gives clinics structured guides, proactive client communication, and visibility after the patient leaves.
Instructions Clients Actually Follow
Discharge sheets get lost and instructions get forgotten. Replace them with interactive guides every caretaker can see, track, and act on - no paper, no guessing, no 'I thought you handled it.'
- Create guides for procedures or conditions without effort
- Step-by-step actions with timing and context
- Instant delivery at discharge and always available
- Accessible to every caretaker - in the app or via a personal web link, no login needed
Put Down the Phone
Message clients when it fits your workflow, not when the phone rings mid-procedure - from clinic-wide announcements to direct two-way conversations, all in one place.
- Broadcast announcements in-app to all active clients
- Direct or two-way client messages with history and context
- Less phone tag, fewer interruptions and 'Is this normal?'
- Respond when you have time, not when the phone demands it
Know Who Needs a Call Before You Make One
Right now, you have no idea what's happening after a patient leaves. Care Connect shows you who's on track, who's fallen behind, and who needs attention - without a single phone call to find out.
- Real-time task completion tracking per patient
- Review milestone photos and videos directly in the dashboard
- Prioritize who needs follow-up first
- Act before a missed step becomes a setback
See Changes Before They Become Problems
Most problems escalate between visits because no one was watching. When clients log health data in the app, it flows directly to your dashboard - turning a concerning trend into a timely message instead of an emergency visit.
- Client-logged health data flows directly to your dashboard
- Add health tracking to any care guide
- Real-time visibility into owner-logged health data
- Message clients the moment something looks off
Your Front Door, Online
New clients and referrals submit their information through a branded intake form before they ever call - your team reviews and accepts or declines at their own pace, with everything already on file.
- Start the relationship before the visit
- Capture new client and patient information upfront
- Shareable link for referrals and new client outreach
- No phone calls needed to get started
Arrive With Answers, Not Questions
Send a species- and appointment-specific form before every visit - clients answer relevant questions and flag what they want to discuss, so your team walks in informed and nothing gets forgotten on either side.
- Tailored questions by species and appointment type
- Suggested discussion topics help clients remember what to ask
- Have context before the appointment
- Shorter, more focused consultations
How the Clinic and Client Stay Connected
Your clinic sends the guide, the owner receives it instantly in the Every Wag app, and compliance data flows back to your dashboard - no separate system, no asking them to check their email, no broken loop.
No separate system for the owner. No asking them to check their email. The guide appears in their app the moment you hit send - complete with reminders, context, and photo upload prompts.
No app? No problem. Clients who can't download the app get a unique link instead - they can view their guide, mark off tasks, and access their pet's custom instructions in any browser, no login required. Your team still gets visibility into their progress.
Learn about the client appSee Care Connect in action.
Start today to see how Care Connect turns discharge instructions into a visible, collaborative aftercare workflow.
No long-term contracts · Setup in under 1 hour · Works alongside your existing PIMS