Insights for veterinary practices
Expert advice on aftercare compliance, practice management, client communication, and staff efficiency.
What Are Aftercare Calls Costing Your Veterinary Clinic?
See how Care Connect helps your clinic log aftercare follow-ups, understand estimated staff costs, and turn recurring questions into better discharge instructions.
Why 'Small Mass, Left Flank' Isn't a Record (And What to Chart Instead)
Small mass, left flank is not a record. How body maps, consistent numbering, and real measurements make lumps findable at the next visit.
Care Connect Bridge: Work seamlessly between your PIMS and Care Connect
A free Chrome extension that puts Care Connect beside your browser-based PIMS: search, auto-fill, and copy SOAP notes without switching tabs.
How to Reduce After-Visit Phone Calls at Your Vet Clinic
Most after-visit calls are pet owners asking "is this normal?" Here are four changes to your discharge instructions that answer it before they call.
Why Pet Owners Don't Follow Discharge Instructions (And What You Can Do About It)
It's not that pet owners don't care. It's that the way we deliver instructions sets them up to fail.
What Multi-Location Vet Groups Should Look for in Aftercare Software
Managing aftercare across multiple clinics means inconsistent instructions, fragmented compliance data, and no aggregate visibility. Here's what to look for.