Stay present after discharge
Continue supporting clients after they leave with reminders, care tasks, and resources that reinforce recommendations when they need them most.
Stronger Client Retention
51% of clients leave due to experience, not care. Care Connect makes it personal.
- Stay connected between visits with personalized care plans and reminders.
- Keep clients informed with announcements, messaging, and follow-up resources.
- Receive ongoing health updates and charts directly from pet owners.
- Demonstrates your commitment to proactive, lifelong pet care.
Works alongside your PIMSNo long-term contractsEvery feature included
Loyalty is built in the quiet days after the appointment.
Most clinics deliver strong care inside the building, then become hard to feel once the client goes home. The owner remembers the anxiety, the uncertainty, and whether the plan felt manageable.
A reminder at the right time, a clear task, an easy upload, or a message with context can make the client feel supported without creating more work for the team.
Care Connect gives clinics a way to make that support consistent, visible, and tied to the actual patient relationship.
Make your clinic the easiest place to trust.
Retention is not only a marketing problem. It is an operational experience problem.
Make discharge care personal
Care guides reflect the actual patient and visit, not a one-size-fits-all handout clients ignore.
Create better next visits
Go into visits seeing synced health logs, records, task history, that makes the clients feel known and understood.
Give clients something worth coming back for
Shareable with family and caregivers, the app keeps clients engaged with their pet's care — and connected to your team — between visits.
How connected follow-through builds loyalty
The post-visit workflow becomes part of the relationship instead of an afterthought.
1
The visit creates trust
Your team delivers the medical care, answers questions, and sets expectations clearly.
2
The plan continues at home
Every Wag keeps reminders, tasks, records, and instructions in the owner's daily care workflow.
3
Your clinic stays connected
Messaging, uploads, and progress visibility show clients that support did not end at discharge.
4
The next visit starts warmer
The history is richer, the owner feels known, and the relationship has more continuity.
Retention compounds faster than most clinics realize.
5%
increase in retention can grow profit by up to 95%
31%
of pet parents are likely to switch clinics within the next 12 months due to a lack of a convenient digital experience
51%
of clients who leave cite a customer service issue, not clinical care
The client app keeps your care in their hand.
Every Wag makes Care Connect plans useful after the visit while supporting everyday pet care.
- Recovery guides, medication reminders, and task completion
- Health logs, charts, records, and documents in one owner account
- Shared care for family members and caretakers
- Clinic-connected updates that help the next touchpoint feel informed
Build loyalty after the client walks out.
Get started with Care Connect and make your clinic easier to remember, trust, and return to.
No long-term contractsWorks alongside your existing PIMSEvery feature included