Care Connect Bridge: Work seamlessly between your PIMs and Care Connect

Care Connect Bridge is a free Chrome extension for clinics to use Care Connect alongside their browser-based Practice Information Management System (PIMS). It opens as a side panel, so you keep working in your PIMS while Care Connect remains accessible at all times.

What Care Connect Bridge does

Reduce setup time. Just use your PIMS as you normally would. Bridge detects the clients and patients you open within your browser, enabling you to start using Care Connect features immediately.

Find the right record fast. Search Care Connect clients and patients, see today's visits for your clinic location, and jump to recent profiles — all without leaving your PIMS.

Move information into Care Connect. When a client or patient exists in your PIMS but not in Care Connect, Bridge reads the page, pulls information to pre-fill the import form, and allows you to add the client or patient record in one click.

Move information into your PIMS. Bridge can auto-fill client or patient information, and SOAP notes into your PIMS forms with one click. You can also easily copy clean, formatted details to paste anywhere. SOAP notes can be copied section by section or as a full plain-text note.

Work from one page. Add a client, schedule a visit, start an exam, assign a care guide, check aftercare progress, send an intake form, start a client conversation, and manage clinic notes. You can do it all from the care connect side panel without having to go navigate back and forth between your PIMS and Care Connect.

Does it work with my PIMS?

Care Connect Bridge is designed to work with any browser based PIMS. Desktop-only PIMS are not supported yet. If you have issues with Care Connect Bridge recognizing your PIMS fields, please reach out to us at support@everywag.com so we can work with you to do our best to ensure it works with your PIMS.

First: Install the extension

1. Open the Chrome Web Store listing.
2. Click Add to Chrome and confirm the permission prompt.
3. Pin the extension so it is one click away from the toolbar. Click the puzzle piece icon in the toolbar, within the top right of your browser window, then click the pin icon next to Care Connect Bridge.
4. Open the side panel and sign in with your Care Connect account.

Next: Pick your clinic location

If your clinic has multiple locations, choose the Care Connect location you are working from. Searches, today's visits, imports, and client links all follow that selection, so the right location context carries through.

What is field mapping

Field mapping tells Bridge which PIMS fields line up with which Care Connect fields. Most of it happens on its own: as you work, Bridge finds matches automatically.

You only step in when something is ambiguous or wrong:

1. Open a client, patient, or visit page in your PIMS.
2. Open Care Connect Bridge.
3. Open Field Mappings at the bottom of the panel.
4. Review the suggested matches and correct anything that looks off.
5. Save.

Mappings are saved per page type — one for client records, one for patient records, one for SOAP or visit notes. If the PIMS layout changes later, Bridge may ask you to review that page again.

Fill Care Connect information into your PIMS

1. Open the relevant PIMS record or visit page.
2. In Care Connect Bridge, open the related client, patient, or visit.
3. Use Fill Fields on a mapped page, or Copy to paste the information yourself.

Import PIMS information into Care Connect

1. Open the client or patient page in your PIMS.
2. Open Care Connect Bridge and choose Import to Care Connect.
3. Review and edit the pre-filled form in the side panel.
4. Create the record.

What the extension can access

Bridge needs access to browser pages to read the structure of the PIMS page. It uses that access for Care Connect tasks only: detecting editable form fields, reading mapped values when you import, and writing mapped values when you choose to fill.

Every action is user-initiated. Bridge does not replace PIMS permissions, bypass logins, inject ads, or collect payment card data.

Troubleshooting

The panel can't find fields. Confirm you are on an editable client, patient, or visit page rather than a dashboard or read-only summary, then use Rescan.

A field won't fill. It may be read-only, protected by the PIMS, missing from the saved mapping, or controlled by a page script that blocks changes. Use the copy buttons as a fallback and update the mapping if the layout changed.

Your session expired. Sign in again from the extension. Logging out clears the local Care Connect session from the extension.

Contact us. If you have issues with Care Connect Bridge recognizing your PIMS fields, please reach out to us at support@everywag.com so we can work with you to do our best to ensure it works with your PIMS.