Veterinary aftercare software that owners follow at home
Turn your discharge instructions into a guide on the owner’s phone, and see who’s on track without calling around.
Start your 14-day free trialNo credit card required. Send your first care guide today.
Or try it with your own instructions
Care Connect for your kind of practice
Independent practices
Fewer aftercare calls, and SOAP notes done before the next patient, so your team gets time back.
See how Care Connect works for independent practicesGroup practices
Patients get the same aftercare at every location, and each client has one record across all clinics.
See how Care Connect works for group practicesMobile veterinary
Intake done before you pull up, notes finished before the next stop, and fewer calls to your cell.
See how Care Connect works for mobile veterinaryCorporate practices
Every clinic uses one shared guide library, on any PIMS, and you see progress across locations.
See how Care Connect works for corporate practicesAftercare has outgrown the paper sheet
Most of what you tell an owner at discharge is gone by the time they get home. You hear about it late, if at all.
Not true: “They’ll remember”
7 in 10 clients can’t recall what they were told about medication side effects.
J Vet Intern Med, 2024Not true: “They’ll follow the label”
47% of dog owners don’t give medication as prescribed.
Animals, 2024Not true: “It’s the medicine that counts”
Half of clients who leave a practice cite customer service, not medical care.
Veterinary Sciences, 2018Give owners a plan they can follow, one day at a time
Care Connect puts your instructions on the owner’s phone, so they don’t end up in the kitchen drawer.
Dose reminders
Each prescription becomes reminders on the owner’s phone.
Warning signs
Owners see what to watch for, and when to call you.
Photo requests
Owners send a photo, and you check it between appointments.
Shared with family
Family members see the same guide, and which doses are done.
Care Connect covers the whole visit
How Care Connect works
- 1
Paste your instructions
Care Connect turns them into a week-by-week plan, with each step explained in plain language.
- 2
Owners follow it at home
Owners work through it one week at a time, ticking off each step on their phone.
- 3
Your team follows up
You see who’s on track, and call only the owners who need it.
Works alongside your PIMS
Keep the practice software you already use. There’s nothing to migrate, and nobody types a record twice.
Nothing to migrate
Care Connect runs beside your PIMS, so your records stay where they are.
Fill your PIMS in one click
The free Bridge Chrome extension fills client, patient and SOAP details into a browser-based PIMS.
Every record in reach
Search clients, patients and today’s visits from a side panel next to your PIMS.
Everything in one place, for one price
“Everything from intake to the care plan lives in one place now. We spend less time chasing paperwork and more time with our patients.”
- From $49 a month
- Unlimited staff, no per-seat fees
- No long-term contract
Questions before you start
Aftercare and getting started
Yes. Start with aftercare guides, reminders, and recovery follow-up. Pre-visit forms, exam notes, and client messaging are there when your team is ready for them.
Paste or upload the discharge instructions you already use, and Care Connect drafts a week-by-week guide from them. Your team reviews it, edits anything, and saves it as your standard for that procedure. After that, each new patient only needs their medications and any notes for the owner.
No. Owners get their guide by email and can follow it in any web browser. The free Every Wag app for iPhone and Android is there for owners who want it.
No. Care Connect runs alongside your current PIMS, so there’s nothing to replace. If your PIMS runs in a browser, the free Care Connect Bridge Chrome extension opens Care Connect in a side panel next to it.
Pricing and team access
Sign up takes under a minute. There’s no data to migrate and no downtime, so your team can send its first care guide the same day.
The platform fee is $49 a month and covers your first 500 active clients. Each additional block of 500 active clients is $30 a month. There are no setup fees.
An Active Client is any client record that has had activity within the last 18 months. Activity includes scheduled visits, exams, guide assignments, recovery monitoring, file uploads, and messages. Inactive clients beyond the 18-month window don't count toward your limit.
No. There’s no charge per person. Veterinarians, techs, assistants, and front-desk staff all get access, as many as you have.
Send your next discharge home as a guide
Owners know what to do every day of recovery, and your team gets fewer calls asking what comes next.
No credit card required. Send your first care guide today.