50%
of discharge instructions are forgotten before clients reach their car
Care Connect for veterinary clinics
Aftercare clients actually follow. A better visit workflow for your team.
Care Connect starts with the thing most clinics still cannot see: what happens after the patient goes home. Then it connects the surrounding work, from scheduling and pre-visit context to exams, SOAP notes, recovery monitoring, and client follow-through.
No long-term contracts · Works alongside your PIMS · Built for owners, managers, doctors, and technicians
The aftercare gap
Better recovery depends on what clients remember and do at home.
70%
of clients fail to follow through on discharge instructions
< 30 min
to send the first care guide once the clinic is set up
Why clinics buy
Sell the recovery experience. Support the whole visit.
Aftercare is the differentiator. The broader workflow makes that aftercare easier to create, send, monitor, and improve.
Aftercare you can actually see
Send care guides with reminders, task completion, uploads, and recovery progress instead of hoping clients follow a paper handout.
Fewer avoidable phone calls
Give clients the context they need at home and give staff a clearer view of who truly needs a check-in.
A better visit workflow
Scheduling, pre-consult forms, exams, SOAP notes, charts, and care plans stay connected around the visit.
Better consistency across the team
Guide libraries, visit workflows, roles, and location visibility help owners and managers make the best process repeatable.
The operating loop
Care Connect keeps the visit connected to what happens at home.
The handoff is stronger when the visit context, the record, the care plan, and the recovery check-ins all reinforce each other.
Prepare the visit
Scheduling, intake, and pre-consult forms give the team useful context before the patient is in the room.
Document the care
Exam findings, diagnostics, treatments, notes, and SOAP output stay close to the actual visit.
Send the aftercare
Care guides turn the plan into timed tasks, reminders, warnings, and owner-friendly instructions.
Monitor the recovery
Task completion, uploads, recovery snapshots, messages, and health trends show who needs attention.
Clinical workflow
Make aftercare easier to create by improving the visit itself.
Care Connect is not trying to replace your PIMS. It gives your team a cleaner path from appointment context to exam findings to the client-ready plan.
- Scheduling that respects appointment type, staff assignments, rooms, and location availability
- Pre-consult forms that bring the owner story into the visit before the exam starts
- Structured exam and SOAP workflows that keep the record moving while care is fresh
- Care guides generated from the visit so instructions are clear, timely, and trackable
Client follow-through
The client app is what makes aftercare different.
Every Wag gives owners reminders, recovery tasks, uploads, and everyday pet-care tools, so your clinic's guidance does not disappear into a PDF, a voicemail, or a forgotten email.
- Medication reminders, wound checks, activity restrictions, and task completion in the owner workflow
- Photo, file, and health updates that give your team useful context without a phone chase
- Browser access for clients who cannot or will not download the app
- Shared care context for family members, sitters, and caretakers
Built for real practice models
Whether you are one doctor or one hundred locations, follow-through still needs a system.
The details change by clinic model, but the core need is the same: clearer care plans, fewer handoff gaps, and better visibility after the visit.
Independent practices
A practical system for small teams that need fewer callbacks, faster records, and day-one usability.
Learn moreGroup practices
Standardize visit workflows and client follow-through across locations without flattening local clinic judgment.
Learn moreMobile veterinary teams
Keep visit context, owner communication, records, and recovery support organized when the clinic is wherever the patient is.
Learn moreCorporate teams
Bring scheduling, records, client follow-through, and portfolio visibility into one consistent operating model.
Learn moreGive your clinic a cleaner visit workflow.
Get started with Care Connect and turn scheduling, records, care plans, and recovery visibility into one connected path.
No long-term contracts · Works alongside your existing PIMS · Every feature included